Q : I was told that recording works for books assigned by teachers. However, this is not working for my PC, mobile and tablet.
A :
Firstly, please check the following settings.
Workstations
• Browser: Internet Explorer 9.x or 10.x, Safari 5.x, Firefox 10.x or later, Chrome 23 or higher
• Operating System: Macintosh® OS X 10.5.or later; Windows XP SP3, Windows Vista Professional, Windows 7 Professional
• Memory: 512MB to 1GB of RAM, based on OS version
• CPU: Intel dual-core or later (PPC Macintosh computers not supported)
• Network: Network Interface Card supporting TCP/IP (wireless networks, including 802.11a,802.11g, or 802.11n, are supported, but application performance may be limited by the network’s bandwidth capacity)
• Screen: 1024 x 768 resolution or higher
• Plug-ins: Flash 10.2 or later (set to allow the microphone), Adobe Reader orAdobe Acrobat 7 or later
• Other: Headsets or speakers required for certain audio/visual media in most applications; recording facilities can be used with Graph Club
Browser Settings
All workstation browsers must have the following settings enabled:
• Flash: Should be version 10.2 plug-in (enabled by default) and must not be disabled
• Java: Should be JavaScript (enabled by default) and must not be disabled
• Pop-Up Blockers: Must be disabled, or Student and Educator Access pages excepted
• Security Level Settings: Default settings supported; IE Maximum Security levels not supported
• Images Enabled: Default settings are supported; Image Display must not be turned off
• Privacy Settings: Default settings supported; Maximum Privacy Setting (disabling cookies) not supported
• Mixed Content: Should allow mixed content (e.g. http:// and https://)
Please check and enable all microphone and camera settings. You might have to also download the latest Adobe Flash Player.
If the above is not working, please download/use Puffin Browser and use a microphone (headset) to do the recording.