FAQ

What do I do if I forget our school's Org ID?
If you are a student and need help logging in, you should contact your teacher. If you are a teacher or site admin, your Org ID was sent to you in the initi...
Fri, 4 May, 2018 at 5:37 PM
LitPro E-book produce zero sound on Tablet
Q : Why is there no sound from e-book in LitPro Library? I am using a tablet.  A : Please try logging in using Chrome browser. 
Thu, 11 Apr, 2019 at 3:46 PM
Teacher's assigned book in LitPro dont allow recording.
Q : I was told that recording works for books assigned by teachers. However, this is not working for my PC, mobile and tablet. A : Firstly, please check th...
Thu, 11 Apr, 2019 at 3:54 PM
Explain Lexile Code and Lexile Score
Q : Some books have Lexile Code attached to it, while some others only have number score, and some have numbers and code. May I know the difference? A : R...
Thu, 11 Apr, 2019 at 4:07 PM
Why student's online reading record is zero?
Reflected that some of the students logged in to their own BookFlix accounts under the teachers' supervision but still found those students' online ...
Fri, 3 May, 2019 at 10:11 AM
404 Error
Technically, an Error 404 is a client-side error, implying that the error is your mistake, either because you typed the URL incorrectly or the page has been...
Thu, 9 May, 2019 at 11:42 AM
505 Gateway Timeout Error
The 504 Gateway Timeout error is an HTTP status code that means that one server did not receive a timely response from another server that it was accessing ...
Thu, 9 May, 2019 at 11:47 AM
What is the lowest BR score?
Reason & advice given by Product & Development team: (1) The lexile which we get is based on fair calculations done by complex mathematical formul...
Mon, 19 Aug, 2019 at 9:23 AM
Min no. of days for LP Test Explained
Lexile varies depending upon sigma value which varies from 1.25 to  0 and as the number of days between test keep on increasing sigma is increased. Befo...
Thu, 19 Sep, 2019 at 5:12 PM
LP Test Score vs Quiz Score
LP Test : If the student gets the question right, his or her estimated ability increases, and the next question will be harder.  If the student gets the que...
Thu, 19 Sep, 2019 at 5:14 PM